Genting Casino online is part of the global hospitality giant Genting Berhad, a Malaysian based company that has over 55-years' experience in hospitality and leisure including premier casino resorts in some of the world's most exotic locations like Malaysia, Singapore, the Bahamas, New York and Las Vegas.
Genting is also one of the largest casino retail operators in the United Kingdom with premium brands like Crockfords, The Colony Club and Palm Beach offering high-end casino experiences. Since 2010 their vast casino experience is packaged up and available to play online and on any device.
In this Genting Casino review, we take an in-depth look at all aspects of the online offering. Our expert examines the welcome offer, bonus terms, games library, customer support, and more. Read on to discover all you need to know about this one-of-a-kind online casino.
Genting Casino is a world-renowned online casino owned by Genting Casinos UK Limited. The company has a long and reputable history dating back to 1965 and it holds first-rate licences that are notoriously difficult to obtain. Because of this, we can be sure that this online casino is the real deal.
The stand-out feature of Genting Casino online is the live casino. Unlike other online casinos, Genting broadcasts live streams from their regal premises in London and other land-based casinos for a truly immersive feel. The number of tables and the high quality make for a memorable experience.
We also created a video review for Genting Casino where we go over all the important facts you need to know about this online casino.
Within the video review we will give you an overview of the site, showcase the exclusive live casino experience, discuss the welcome offer, show you how to register and make a deposit and share our final verdict.
You can read the rest of our full review below.
With all online casinos, there are pros and cons. Here we highlight what we see as the areas in which Genting Casino excels and where it can improve.
Limited payment options
Large casino game suite
Welcome bonus wagering on both deposit amount and bonus amount
Low minimum deposit of £10 for the welcome offer
Range of quality software providers
Impressive live casino with exclusive tables and games
Overall, Genting Casino Online is an outstanding online casino. There are other online casinos which have more deposit options than Genting, but PayPal is one of our preferred methods so we are not really disappointed with this. They might not have the most options but they have the most important payment methods. Its reputation, licences, game collection and live casino make it one of the top online casinos in the UK.
New players at Genting Casino get their first deposit matched up to £50 thanks to the casino welcome offer. To claim the bonus players simply need to select the bonus and make a minimum deposit of £10 and the 100% extra will automatically be added.
Of course, there are terms and conditions that need to be adhered to. At a glance, these are the key terms for the Genting Casino welcome offer:
We are pleased to see that there are no red flags in the full terms. A 30-day expiry is fair with some other online casinos setting this at seven or 14 days. You may notice that slots count 100% to the wagering, but other games 10%. The best way to explain this is with an example.
You deposit £10 and claim a £10 welcome offer. Wagering is set at 30 x (£10 + £10)= £600. Therefore, if you play slots you will need to play through £600 before making a withdrawal. However, should you play on live tables you will need to play this x10 as all wagering there contributes only 10%.
With this in mind, we recommend you play the bonus on slots as it increases your chances of making a successful withdrawal from the bonus.The great thing about this is that Genting Casino has thousands of slot games available so it should be easy for you to find a game you will enjoy. All terms are standard so claiming and playing the bonus is suitable for all qualifying players.
The promotion itself is reasonable however, it is not the most generous on the market. Many online casinos that we review include free spins or higher bonus amounts. Having said that, it is easy to understand and has very few restrictions. If you want a bonus without tons of limitations and that will extend your gameplay and bankroll, then this is a great bonus to try out.
As an alternative option, players can instead claim a free spins bonus. You can get 132 free spins on the popular slot game Big Bass Bonanza. If you would prefer to claim this offer, follow these steps.
The terms for this promotion are just as straightforward:
If you are a slots player then you may prefer the free spins promotion. However, if you would like to play table games or live games, the matched deposit bonus is more suited for you. In our opinion, both are good offers. You can only claim one offer, so it is best to choose based on what types of games you would like to play.
As part of our Genting Casino review, we also take a look at what promotions are on-going for existing players. At the time of writing, we can see multiple offers which look appealing. Let’s take a closer look at each offer in more detail.
This is our favourite promotion at Genting Casino. Every player is awarded a ‘daily pick’ which is essentially a bonus every day. These can range from deposit bonuses, free spins and extra cash prizes.
Players are automatically eligible. To find out what your daily pick is for the day you simply need to log in to your account and head to promotions. We have not really seen a similar promotion like this at other online casinos, so we were quite impressed.
This promotion runs every Friday and gives players the chance to win up to £25,000. What stands out about this offer is that you are guaranteed a prize every time you play. Of course, this is usually something small such as a £0.10 scratchcard, but it is still worthwhile. To participate players need to make a deposit on the day. The prize twister will then appear as your daily pick.
These exclusive promotions are tailored to your playing style. The casino will send you bonuses on a regular basis with free spins, early access to new games and reload bonuses. We advise that you agree to some marketing as in our experience these are where the best offers come from.
Levels is the name given to the loyalty program at Genting Casino. You earn Genting Points for every bet you make on slots or table games. The more points you accumulate, the higher your level in the program and the more rewards become available to you. Players do not need to opt in and rewards come with each level-up. We suggest sticking to what you would normally play and do not aim to simply get to the next level.
Genting Casino also has a Members Club area which is similar to the Loyalty Program in that players get exclusive offers and perks based on which level they have attained within the Members club. The levels range from Bronze up to Royal Diamond. Each tier gives access to increased perks. The Members Club is by invitation only.
Genting Casino offers a wide selection of casino games for players to enjoy. From traditional table games such as blackjack, roulette and baccarat to more modern games like slots, video poker and scratchcards. There are a number of exclusive games which show they are up there with the best online casinos in the UK.
With over 5,100 games there is something for everyone at Genting Casino. We were pleased to see so many filters for such a large casino suite with players able to choose between classic slots or progressive jackpot games, games by top providers like Games Global as well as a range of themed games.
If you are not sure what you are looking for you can see what the most popular slot games are easily on the slots homepage. You can further filter through to show the newest releases. Progressive jackpots such as Mega Fortune, Divine Fortune and Genie Jackpots are also available.
Genting Casino offers the best in live casino gaming with professional dealers and friendly hosts. Each game is designed to provide an immersive environment where players can play against other gamers from around the world.
A strong selling point for Genting Casino is their Genting Live offering. As one of the UK’s leading retail casino brands, you can experience the authenticity of a real casino anywhere and on any device, by playing live roulette streamed directly from five of their premium clubs, Palm Beach Mayfair, Genting Casino Manchester, China Town Birmingham, Resorts World Birmingham and 45 Kensington. This is unquestionably a unique proposition and supports their brand positioning as premium.
There are dozens of tables, including blackjack, roulette and baccarat and players are also able to interact with each other through chat features and various other ways. Overall, it is one of the best live casinos we have tested.
There is a native Genting Casino app that can be downloaded for both iOS and Android users, providing a more convenient experience on the go. The app offers all of the same games as found online, with full access to live chat support.
The mobile version of Genting Casino has been optimised for use on most smartphones and tablets, allowing you to enjoy a smooth gaming experience with no lagging or freezing. The Genting Casino app is one that we highly recommend.
In terms of payment options for players in the UK, Genting Casino provides the most common payment methods in the UK. You can deposit and withdraw via Visa, Mastercard, PayPal, and other options which we show in the table below.
The good news is that there are no fees associated with any option, and PayPal is one of our preferred methods. It is also important to note that while the maximum transaction amount is listed as £5,000, players can make larger withdrawal requests if they reach out to the customer support team.
Payment Method | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal |
Visa | £10 | None | £10 | £5,000 |
MasterCard | £10 | None | £10 | £5,000 |
PayPal | £10 | None | £20 | £5,000 |
Apple Pay | £10 | £10,000 | £20 | £5,000 |
Genting Casino is licensed and regulated by the UK Gambling Commission for customers in the UK and is licensed by The Alderney Gambling Control Commission for all other customers. Security at Genting Casino is paramount, and it shows. Genting Casino employs a number of measures to protect customer data, including the use of encryption technology and a secure server environment. In addition, they regularly audit online processes to ensure they remain up-to-date with industry standards.
We were pleased to see that they take responsible gambling seriously and ensure that customers are provided with the necessary measures to protect them from any form of addiction or problem gambling. Overall, we are more than satisfied that Genting Casino protects players and is a safe gambling platform.
Genting Casino provides a live chat service to its players. The casino also has email support and a contact form if you need to report any specific problems. In our experience, the customer service team is highly professional and knowledgeable about all aspects of the casino, from game rules to account management. They also offer support in multiple languages which makes it easier to get in touch with them in case English is not your first language.
Contact Form | Online Form |
Live Chat | Available from 06:00-00:00 GMT |
[email protected] | |
FAQ | www.gentingcasino.com/help/ |
The Genting live casino is impressive and it is a special extra for this online site. We liked the simplicity of the welcome offer, but it is the ongoing promotions that stand out for us. If we are being picky we would like to see the wagering requirements for the welcome bonus reduced.
Genting Casino is one of our highest-rated casinos due to its security measures, bonuses, and live casino offering. We are happy to recommend this site to all of our readers. We award this casino a 9.4 out of 10.
Here are the most common questions we get asked about Genting Casino online.