Prime Casino
Prime Casino
Welcome Offer
100% up to £150
+ 55 Spins on Starburst
Prime Casino is a popular online casino that runs on the SkillOnNet platform, a premium iGaming industry provider. In this Prime Casino review, we will explore everything the casino offers, including its bonuses, range of games, customer service, and more.
About Prime Casino
As we mentioned in the introduction to this Prime Casino review, the site is operated by SkillOnNet, an extremely well-respected provider in the industry. Prime Casino has been in operation since 2005 and is available in several different markets. The casino is licensed and regulated by the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). These are two of the most respected regulators in the business, and they ensure the casino is up to the latest industry standards.
As a site that has been on the market for a very long time, Prime Casino has had to constantly evolve to keep up with the industry’s demands. One example of this is a rebranding and website update that recently took place. This has given the entire site a really fresh and unique feel, with a clear colour palette, easy-to-navigate menus, and excellent mobile capabilities.
Prime Casino Pros and Cons
The pros hugely outweighed the cons at Prime Casino. The site is super well-designed, boasts a massive selection of games, and has three welcome bonuses on offer. Our biggest issues with the site were the high wagering requirements for the welcome bonuses and the lack of 24/7 live-chat. However, these were largely irrelevant when compared with the pros.
The following are the pros and cons we encountered when writing this Prime Casino review.
Live chat customer support is not available 24/7
An excellent mobile app that is available on Android and iOS
High wagering requirements
Three welcome bonuses are available
Brilliant responsible gambling resources
Stylish and modern website design
Prime Casino Welcome Bonuses
If you are a new customer at Prime Casino, you can have your pick of three generous welcome bonuses.
£50 Deposit Match Bonus
Firstly, you can claim a 100% deposit bonus of up to £50. This is the standard deposit match welcome bonus that is offered to all new players. To qualify for the bonus you need to make a minimum deposit of at least £10. Any deposit you make between £10 to £50 will be matched 100% by Prime Casino to double your bank roll. However, be aware that if you deposit more than £50 the maximum bonus you will receive will still remain £50.
151 Spins
The second available bonus provides players with an impressive 151 spins to use on the popular Pragmatic Play slot, Big Bass Splash. This is also available to all new players who make a first deposit of at least £10 or more. When making the deposit be sure to enter the promo code PrimeBB.
Free Spins for a Year
The third bonus available is a very unique offer. This provides players with spins for a year when they use the bonus code PC365 to make their first deposit. In order to claim this, players must deposit £50, which means it is likely to be claimed more by higher-rollers. The bonus is rewarded as 10 spins every week for a total of 520 spins. These will be given out weekly on a Thursday or Friday. Also, the spins are only valid for 24 hours, so it will not be possible to stack the spins to use on a later date.
All of these welcome bonuses come with a 60x wagering requirement, which feels a little bit on the high side. Also, you can only claim one welcome bonus.
Prime Casino Promotions and Offers
There are a handful of bonuses available for existing players to enjoy at Prime Casino. Let’s break these down in more detail:
Daily Picks
The Daily Picks page is a curated page that will highlight the latest promotions and games for players to enjoy. The page is very minimalistic, highlighting the best options for you without bombarding you with too much information.
Limited-time promotions
From time to time, Prime Casino will run limited-time promotions. These could tie in with upcoming holidays and seasons, or be related to new game releases.
Tournaments
There is a dedicated tournament page where you will find the latest slot tournaments to compete in. These will often be leaderboard-based, with players able to win prizes depending on their finish.
Prime Casino Loyalty Program
Prime Casino rewards players with its unique ‘My Levels’ program. This is a tier-based system where players receive points based on their account activity. Players can then unlock prizes, which include free spins and other bonuses.
Each level offers unique perks and benefits, such as:
- Free spins
- Bonuses
- Personalised offers
- Faster withdrawals
- Dedicated account managers
- Exclusive promotions
Loyalty programs are becoming rarer in the UK market so we are pleased to see such a comprehensive one available at Prime Casino.
Prime Casino Games
Prime Casino has an incredible game collection, with over 6,000 titles available to players in its lobby. Whether it’s slots, live casino, or good old-fashioned roulette games, you can find anything you are looking for in this selection. Let’s take a more detailed look.
Most Popular Online Slots
The slot section is comfortably the most populated in the Prime Casino lottery, with the operator boasting over 5,100 titles for players to enjoy. Just about every developer you can think of has titles available here, with Pragmatic Play, Play’n Go, NetEnt, Games Global, Blueprint Gaming, and many more offering up the best they have to offer.
You will find around 470 jackpot games to enjoy, with major network jackpots like Jackpot King, and massive progressive jackpot titles like Mega Moolah all being present and correct.
Live Casino Games
If you want a more immersive casino experience, Prime Casino has an abundance of live casino games available. There are 340 titles to enjoy, with the section being powered by industry giants like Playtech and Evolution. Alongside a selection of live blackjack and roulette games, you will also find live TV-show-style offerings, including hits like Adventures Beyond Wonderland, Crazy Time, and Lightning Storm.
The table game section is also well-populated, with a healthy mix of blackjack and roulette titles to enjoy. There are over 150 blackjack games for you to try your luck at and around 65 roulette wheels for you to spin. You can also find a strong range of blackjack titles, as well as some video poker offerings.
Prime Casino Mobile Experience
Prime Casino’s simple but effective white and gold colour scheme lends itself really nicely to mobile play. The site has clearly been designed with mobile users in mind, with easy navigation and menu access on both Android and iOS. We tested the Prime Casino mobile casino on Google Chrome and Safari and found it to be consistent across mobile browsers.
There is also a Prime Casino mobile app available. This can be downloaded from the Google Play and App stores. The app is incredibly user-friendly and has positive user feedback on both stores.
Prime Casino Payment Options
Prime Casino offers all of the standard banking methods you would expect to find at an online casino in the UK. You can deposit using Visa/Mastercard, Skrill, Payz, SOFORT, Apple Pay, and Paysafecard.
The minimum deposit on the site is £10. You do not need to pay any fees when making a deposit or withdrawal. The speed of a withdrawal will depend on the payment method you choose. Also, payment methods depend on which country you are playing in and may not be available everywhere.
UK players can not deposit using credit cards as per UKGC regulations.
| Payment Mode | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal |
| Visa | £10 | None | £20 | £5,000 |
| MasterCard | £10 | None | £20 | £5,000 |
| PayPal | £10 | None | £20 | £5,000 |
| Paysafecard | £10 | None | £20 | £5,000 |
 Apple Pay | £10 | None | £20 | £5,000 |
 Skrill | £10 | None | £20 | £5,000 |
 Trustly | £10 | None | £20 | £5,000 |
 Payz | £10 | None | £20 | £5,000 |
 Sofort | £10 | None | £20 | £5,000 |
Safety and Responsible Gambling
Players are in safe hands when they play at Prime Casino. The site is regulated by the UKGC and the MGA. It is run on the SkillOnNet platform, which is well-respected within the industry and has also been approved by third-party testers, including iTech Labs.
The Responsible Gambling page at Prime Casino is incredibly detailed. Players can find access to a wealth of resources and tools, including the option to self-exclude and to set limits on your account. There is also a really useful and innovative tool called SafeMate. This allows you to track your spending and essentially acts as a personal assistant for Responsible Gambling services.
Prime Casino Customer Support
Prime Casino has a good selection of customer support options. You can reach out to the customer support team using live-chat, or email. There is also a detailed FAQ page where you can find solutions to any issues you might encounter. Unfortunately, there is no phone number available.
One issue we had at Prime Casino was that the customer support team is only available between 06:00 and 00:00 GMT. This means that late-night players may have to wait until the morning if they have a problem. The email response team aims to respond to queries within 24 hours.
| Contact Form | Online Form |
| Live Chat | Available from 06:00 - 00:00 GMT |
| [email protected] | |
| FAQ | https://www.primecasino.co.uk/faqs/ |
Prime Casino Final Thoughts
Prime Casino is an absolutely fantastic online casino. The site is one of the most impressive game selections we have come across, with over 6,000 titles, including 5,100+ slots for players to enjoy.
We were also very impressed with the site’s three welcome bonuses, with the Spins for a Year bonus being particularly unique. However, the wagering requirements for the bonuses are a little high at 60x.
The user experience on the site, on both mobile and desktop, is hugely positive. The casino’s redesign has made it a pleasure to use, with the mobile app also being brilliant. Our only issue with the experience is the limited customer support hours.
Overall, Prime Casino is a site we are more than happy to recommend. It ticks the majority of the boxes we would look for from an online casino experience. We award the Prime Casino a 9.1 making it one of the higher rated casinos on Gambling Zone.
Prime Casino FAQs
Let’s explore some of the most common questions players have when they are playing at Prime Casino.
